Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Green Glow. We are committed to delivering your order quickly and efficiently.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly extended.
Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

United States: 3–7 business days
Canada: 7–14 business days
International Orders: 10–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

Incorrect Address Information

Please ensure your shipping address is correct before placing an order. Green Glow is not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by customers.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and assist in resolving the issue.

International Customs & Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

If you have any questions regarding shipping, please contact us:

Green Glow
3313 Shoreside Dr
Garland, TX 75043, United States

Email: l.huy05908@gmail.com